12th Street Auto Care is run by Shane Copeland and Chad Kaemingk, 50/50 partners and owners, and “yin and yang” of auto repair. Shane started his career out with rebuilding a broken down 1971 Chevy pickup with his dad when he was just a kid. Repair is in his blood, and he loves to know all the ins-and-outs of what makes a car, any car, tick. Chad is no stranger to the repair side of things. When he was growing up, his dad owned a repair shop, and Chad started collecting a $5 paycheck each day for sweeping floors, shop maintenance, and of course, donut runs. But Chad quickly found his home in the front of the shop, working directly with clients, shaking hands, putting people at ease, and building rapport and trust with people he hoped to see back, again and again.
If 12th Street Auto represents any one thing, it is that of integrity. Both Shane and Chad have been the subject of a cranky boss or a company that doesn’t treat its employees well in the past, and they had come to the place where they knew they wanted better. Instead of continuing to look for that “perfect job”, they decided to create one for themselves. Thus, 12th Street Auto Care Center was born.
12th Street Auto is the brainchild of two men who believe that integrity is the most important quality that any company can have. They formed this auto repair shop into a business that is happy to hang their shingle in Sioux Falls and service the community for a city like it’s a small town, with warmth, kindness, and compassion.
What Can 12th Street Auto Do For You?
In short, the men behind the repairs and exceptional customer service can fix any problem, with any car, in almost any time frame, on almost any budget. They will find a way to work with you. Why? Because keeping you safe on the road, matching your lifestyle, and keeping you happy to come back, are their top goals.
In order to meet those goals, 12th Street Auto Care Center is constantly innovating, whether it is with state-of-the-art equipment or working with finance companies to help clients who are in desperation. Whatever the trouble, big or small, 12th Street Auto will find a way to meet your automotive need. The people in this business want more than to just simply help you; they want to earn and maintain your trust.
12th Street Auto keeps their reputation as one of the best in the business, through its employees. It’s common for people, who have been in the workforce for some time, to have been on the chopping block in front of a difficult boss – underpaid and overworked – and we all know that is no way to run a successful business. Happy, healthy employees contribute to happy, healthy clients who come back, and bring their friends with them. So at 12th Street Auto, only the kindest employees, who are most eager to learn and please, are hired. Management helps these employees grow to be their best selves on the job. Every single positive review that 12th Street Auto Care Center receives online about its employees is a point of personal pride for the entire staff.
How 12th Street Auto Sees It
Shane and Chad see 12th Street Auto as their calling, and so far, time has proven them correct. Everyone has a certain talent they were born with. These two men have not only found their talents in auto repair and customer service, or in running a successful business, but also in finding each other. They have become the best of friends and business partners, and they see that as a true blessing.
To pay that blessing forward, Chad and Shane show up to work every single day and treat each employee and client the way they treat each other, with respect, friendship, and integrity. They have looked at the world of auto repair, and instead of simply complaining about what they didn’t like, they’ve created a better reality. It is the vision of 12th Street Auto Care Center that, in its own small way, it can change the world of auto repair.
For every single employee that stays year after year, or parts ways for a different career with enhanced and strengthened skills, for every client that finally feels like he can let his guard down and trust someone else to care for his vehicle, or the mom that breathes a sigh of relief that she can pick her kids up from school in a safe car, 12th Street Auto helps make the world a better place. Whether it’s with quality auto parts, elite service, or on-the-ground problem solving, the bottom line is that every person who encounters 12th Street Auto leaves a better person. The earth-shattering effect is that happy, respected people go out into the world and help make more happy, respected people.
What 12th Street Auto Holds Dear
As much as 12th Street Auto is focused on auto repair and running a profitable business, the true value is in its people. It is beyond a shadow of a doubt, that without good people – both the employees and the clients that make up the business – 12th Street Auto would be nothing. The trust and the respect of the people, who work so hard every day, are valued above all else.
Everyone at 12th Street Auto, from the newest employee to its founders, makes it a point to put you at ease, to be clear with you on the diagnosis of your vehicle, and to put their combined efforts to the test to make your repairs work for you. There is no better compliment to the team at 12th Street Auto Care Center than its repeat business and referrals. They place utmost importance on their word, working hard to keep promises and follow through with plans they’ve made for repair and service. And they value your word as well. Each time you speak of them with kindness and respect, they know they have completed a job well done.
In the end, the team at 12th Street Auto Care Center knows how stressful it is to deal with auto repairs, how frustrating, and even anxiety-ridden it can be. They know that the last thing you want is to take time and money away from something else in your life, to fix your car. It’s their promise to you that they will make this process as painless as possible, on your schedule and your wallet. These people are your friends, your confidantes, and your rescuers if your vehicle ever fails you. You’ll want to have their number programmed into your phone.
Just in case.